TY - BOOK AU - Pont, Tony % 1946- TI - Developing effective training skills : a practical guide to designing and delivering group training / Tony Pont SN - 0077091434 AV - HF5549.5/T7P63/1996 PY - 1996/// CY - London ; New York PB - McGraw-Hill KW - Empleados - Capacitación N1 - Monografía ER -