TY  - BOOK
TI  - Performance evaluation in reference suervices in ARL libraries
AV  - Z711/P467 
PY  - 1987///
CY  - Washington, D.C.
PB  - Association of Reserach Libraries, Office of Management Studies
KW  - Servicios de Consulta (Bibliotecas) - Evaluación
N1  - Monografía
ER  -