Roberts, Harry V. <br/><br/>
Quality is personal : a foundation for total quality management / Harry V. Roberts, Bernard F. Sergesketter 

 - New York :  Free,  1993 
 - xiv, 169 p 
<br/><br/> Monografía 
<br/><br/><label>ISBN: </label>0029266254 (rústica) 0029266262 (encua7 
<br/><br/><label>Subjects--Index Terms: </label>Administración de la Calidad Total 
<br/><br/><label>LC Class. No.: </label>HD62.15/R63