The benchmarking handbook : step-by-step insturctions / Bjorn Andersen and Per-Gaute Pettersen 

 - London :  Chapman and Hall,  1996 
 - xi, 192 p. 
<br/><br/> Monografía 
<br/><br/><label>Subjects--Index Terms: </label>Marca fija (administración)- Manuales, etc. 
<br/><br/><label>LC Class. No.: </label>HD62.15/A58