Encyclopaedia of practical applications of six sigma in library and information science / 
edited by Jemarcus Marshall. 
 - 4 volúmenes :  ilustraciones. 
<br/><br/> Managing qualities services in library and information services --  Information professionals: issues and challenges in digital age --  Six sigma applications in library and information science --  Open access initiative: library and information technology  volumen 1.  volumen 2.  volumen 3.  volumen 4. 
<br/><br/><label>ISBN: </label>9781781634677 9781781634684 9781781634691 9781781634707 9781781634714 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliotecas--Evaluación<br/>Bibliotecas--Control de calidad<br/>Servicios de información--Control de calidad<br/>Six sigma (Normas de control de calidad)
<br/><br/><label>LC Class. No.: </label>C/Z678.85  / E56