The virtual reference experience :  integrating theory into practice / 
edited by R. David Lankes ... [et al.]. 
 - New York :  Neal-schuman,  c2004. 
 - xiv, 289 p. :  il. 
 - The virtual reference desk series .
<br/><br/><label>ISBN: </label>155570512X (papel alcalino) 
<br/><br/><label>Source: </label> USD75.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicios de consulta electrónicos (Bibliotecas)
<br/><br/><label>LC Class. No.: </label>Z711.45  / V575