High tech, high touch : library customer service through technology /
by Lynn Jurewicz and Todd Cutler
- Chicago : American Library Association, 2003
- viii, 142 p. : il.
0838908608 (rustica)
## USD 38.00
Bibliotecas y el Internet Servicios al cliente--Innovaciones tecnologicas Servicios al publico (Bibliotecas)--Innovaciones tecnologicas Sitios Web de bibliotecas