Westbrook, Lynn <br/><br/>
Identifying and analyzing user needs :  a complete handbook and ready-to-use assessment workbook with disk / 
Lynn Westbrook 
 - New York :  Neal-Schuman,  2001 
 - p. 
<br/><br/><label>ISBN: </label>1555703895 (papel alcalino) 
<br/><br/><label>LCCN: </label>00045220 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliotecas--Satisfaccion de usuarios--Estados Unidos--Manuales, etc.<br/>Estudios sobre uso de bibliotecas--Estados Unidos--Manuales, etc.
<br/><br/><label>LC Class. No.: </label>Z678  / W47 
<br/><br/><label>Dewey Class. No.: </label>025.5/8