TY  - BOOK
AU  - Montanelli,Dale S.
AU  - Stenstrom,Patricia
ED  - Association of College and Research Libraries
TI  - People come first: user-centered academic library service 
SN  - 0838979998 (papel alcalino)
AV  - Z675.U5 P46
U1  - 027.7 21
PY  - 1999///
CY  - Chicago
PB  - Association of College and Research Libraries
KW  - Bibliotecas Académicas
KW  - Estados Unidos
KW  - Bibliotecas y lectores
N1  - Incluye referencias bibliograficas e indice
ER  -