People come first :  user-centered academic library service / 
edited by Dale S. Montanelli & Patricia F. Stenstrom 
 - Chicago :  Association of College and Research Libraries,  1999 
 - viii, 194 p. ;  23 cm. 
 - ACRL publications in librarianship ;  no. 53 .
<br/><br/>Incluye referencias bibliograficas e indice 
<br/><br/><label>ISBN: </label>0838979998 (papel alcalino) 
<br/><br/><label>LCCN: </label>98043719 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Bibliotecas Académicas--Estados Unidos<br/>Bibliotecas y lectores--Estados Unidos
<br/><br/><label>LC Class. No.: </label>Z675.U5  / P46 
<br/><br/><label>Dewey Class. No.: </label>027.7