Vista normal Vista MARC Vista ISBD

Saxton, Matthew Locke, 1969-

Understanding reference transactions : transforming an art into a science / Matthew L. Saxton, John V. Richardson, Jr - San Diego, California : Academic, c2002 - xviii, 208 p. : il. ; 24 cm. - Library and information science .

ISBN: 0125877803 (acidfree paper)

Subjects--Topical Terms:
Entrevista
Servicios de consulta (Bibliotecas)

LC Class. No.: Z711 / S39