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People come first : user-centered academic library service / edited by Dale S. Montanelli & Patricia F. Stenstrom - Chicago : Association of College and Research Libraries, 1999 - viii, 194 p. ; 23 cm. - ACRL publications in librarianship ; no. 53 .

Incluye referencias bibliograficas e indice

ISBN: 0838979998 (papel alcalino)

LCCN: 98043719

Subjects--Topical Terms:
Bibliotecas Académicas--Estados Unidos
Bibliotecas y lectores--Estados Unidos

LC Class. No.: Z675.U5 / P46

Dewey Class. No.: 027.7